Shipping Policy

At Krisna Group, we aim to deliver your favorite styles quickly, safely, and affordably. Please read our shipping policy below:

Order Processing

  • Orders are processed within 1–2 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Rates & Delivery

  • Standard Shipping (within India): 3–7 business days

  • Express Shipping (within India): 1–3 business days

  • International Shipping: 7–15 business days (availability depends on destination)

  • Shipping charges are calculated at checkout based on location and delivery method selected.

Order Tracking

  • Once your order is shipped, you will receive an email/SMS with a tracking number and link to track your package.

Delays

  • Delivery times are estimates and may vary due to unforeseen circumstances such as weather, courier delays, or public holidays.

  • Krisna Group is not responsible for delays caused by courier companies or customs for international orders.

Shipping Restrictions

  • We currently ship across India and select international locations.

  • P.O. boxes and military addresses may not be eligible for delivery in some regions.

Failed Deliveries / Wrong Address

  • Please provide accurate shipping details during checkout.

  • If a delivery attempt fails due to incorrect address, incomplete information, or customer unavailability, reshipping charges may apply.

Damaged or Missing Packages

  • If your package arrives damaged, please contact us immediately at support@krisnagroup.com with your order details and photos.

  • For lost packages, we will work with the courier to resolve the issue and provide a replacement or refund.

International Shipping & Customs

  • International orders may be subject to customs duties, taxes, or fees levied by the destination country.

  • These charges are the customer’s responsibility and are not included in our product or shipping prices.

📌 Note: This Shipping Policy applies only to orders placed directly through https://krisnagroup.com.